CPHQ Study Guide 2026–2027 — Redesigned Illustrated Edition | 200 Practice Questions

Prepare for the Certified Professional in Healthcare Quality (CPHQ) exam with a complete, illustrated study guide that reviews all seven CPHQ content domains and includes 200 exam-level practice questions with detailed answer explanations.

WHAT'S INSIDE

• 107 pages, 8.5 × 11 in, print-ready PDF with a clickable table of contents
• Current exam facts: 140 four-option questions (125 scored, 15 pretest), 3 hours, the seven domains and their item counts, the recall/application/analysis mix, scaled scoring from 200 to 800 with 600 to pass, fees, PSI test-center or live remote delivery, retakes, and recertification
• Quality leadership and integration: strategic planning, SWOT, SMART objectives, balanced scorecard, Hoshin Kanri, stakeholder mapping, governance, and quality culture
• Performance and process improvement: Kirkpatrick training evaluation, quality reporting, teams and Tuckman's stages, RACI, evidence-based practice, Kotter, Lewin, and ADKAR, the Model for Improvement and PDSA, Lean and the eight wastes, Six Sigma and DMAIC, and the core quality tools
• Population health and care transitions: risk stratification, care and disease management, CHNA, health equity and social determinants data, SBAR, I-PASS, medication reconciliation, teach-back, and the Coleman and Naylor transition models
• Health data analytics: data sources and standards, measure specifications, sampling, descriptive and inferential statistics, statistical process control and control chart selection, rates, O/E ratios, benchmarking, scorecards, and dashboards
• Patient safety: patient rights, safety technology, just culture, TeamSTEPPS, high reliability, the Swiss cheese model, event classification, RCA, FMEA and RPN, and the action hierarchy
• Quality review and accountability: standards, compliance audits, OPPE and FPPE, HCAHPS, reportable events, Hospital VBP, HRRP, HACRP, MIPS, HIPAA, peer review privilege, and PSOs
• Regulatory and accreditation: TJC, DNV, and other accreditors, deemed status, the CMS Conditions of Participation and QAPI, tracer methodology, and survey readiness
• 42 quick-reference tables, 22 illustrated models and charts (PDSA cycle, fishbone, control chart, normal curve, Swiss cheese model, SWOT and stakeholder grids), and 9 worked calculations
• A final review checklist of key concepts
• 2 practice tests with 100 exam-level, scenario-based questions each (200 total), weighted like the real exam's domains, with data tables and calculations
• Complete answer keys with an explanation for every question
• 4-, 8-, and 12-week study schedules, FAQs, test-taking strategies, and test-anxiety techniques

WHO IT'S FOR

• Quality managers, analysts, and directors preparing for the CPHQ
• Nurses, physicians, pharmacists, and other clinicians moving into quality, patient safety, or accreditation roles
• Healthcare leaders and educators supporting certification preparation

FORMAT

Instant digital download. Study on any device or print at home. No physical item will be shipped.

PLEASE NOTE

CPHQ® and Certified Professional in Healthcare Quality® are registered trademarks of the National Association for Healthcare Quality (NAHQ). This product is not affiliated with or endorsed by NAHQ or any testing organization.